Regele Ferdinand st. no. 20, Cluj-Napoca, 400110, Cluj      reception@hoteltransilvaniacluj.ro +40 (264) 59.44.29
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About the Hotel - Hotel Policies

Policies at Hotel Transilvania

Check-in: Starting with 14 p.m.   Check-out: Until 12 a.m.
Minimum age Minimum age for accommodation: 18 years. Under this age accommodation is permitted only if the underaged persons are accompanied by adults.
Children FREE! All children under the age of 7 stay for free when using existing beds. For every child over the age of 7, an extra 45 lei/ night is charged in addition to the reception rate, which includes breakfast. In Junior Suites and Senior Suites up to 3 people can be accommodated (2 adults and 1 child).
Extra bed Attention!An extra bed can be installed in a limited number of rooms.
The maximum number of extra beds in one room: 1.
Smoking Attention! Smoking is NOT allowed in the rooms.
Pets Pets are NOT allowed.
Exceptions apply to pets accompanying disabled persons.
Parking Outdoor parking, closed and monitored 24 hours, 7 days per week.

The parking places are subject to a surcharge and have limited availability.
The parking is at our guests disposal starting with 14 p.m. on the day of check-in, until 12 a.m. on the day of check-out.
Currency accepted for cash payments RON
Accepted cards  Visa Visa Electron Mastercard Maestro

Important information

We kindly ask you to keep in mind that the parking places are subject to limited availability!

FREQUENTLY ASKED QUESTIONS

Our friendly staff is willing to answer your questions. If you cannot find the answer to your question in the following list, we kindly ask you to address your issue to the reception.

Check-in starts with 2 p.m. and Check-out is until 12 a.m.

If you have to Check-in earlier or Check-out later than the hours mentioned above, we kindly ask to address this issue to the reception.

Hotel Transilvania*** offers its guests parking spaces during their accommodation period, subject to a surcharge and a limited availability. For reservations please contact the reception. The parking is at the diposal of the guests stating with 2 p.m. on the day of Check-in until 12 a.m. On the day of Check-out.

Wireless Internet is free and available in all the private and public spaces of the hotel.

Pets are not accepted. Exceptions apply to pets accompanying disabled persons.

Smoking is NOT allowed in any of the rooms. Smoking is only allowed in the specially designated areas.

Payments can be made with any of the following credit cards: VISA, Maestro, MasterCard.

YES, please address the reception if you would like to leave your luggage for a few hours at the hotel, even after Check-out.

There are double rooms in which an extra bed can be installed. The extra bed costs 45 lei/ night with breakfast included. Taking into consideration the limited number of rooms in which an extra bed can be installed, we kindly advise you to contact the reception for more information. The Junior Suites and the Senior Suites can also accommodate 3 persons. We kindly ask you to contact the reception for booking a room for 3 persons.

Kids under the age of 7 stay for free in their parents' room, if no extra bed is requested. For kids over the age of 7, an extra 25 lei / night is charged (representing breakfast), if breakfast is requested.

A Senior Suite can accommodate up to 4 persons.

YES, there are rooms on the ground floor with direct access from the interior garden, with special facilities for disabled persons.

Some rooms have air conditioning. We kindly ask you to address the reception if you would like to book a room with air conditioning.